This affordable IP phone provides single-button access to key team members or to support calls in contact center queues.¦With 16 lines, the Cisco IP Phone 7861 is ideal for active users such as administrative staff, managers, and agents in contact centers.
- Dedicated fixed keys for common functions such as conference, messaging, and directory, and a two-way navigation button
- Full wideband audio performance across the handset, headset, and speakerphone for superior clarity
- Electronic hookswitch control for added flexibility in managing personal calls when using third-party headsets
- Power over Ethernet (PoE) Class 1 endpoint and Cisco EnergyWise to help reduce your energy costs and carbon footprint
- Greater choice and flexibility with a replaceable bezel option
- Integrated IEEE 10/100 switch to support traffic from a colocated PC and reduce cable infrastructure costs
- Wall-mount option for deployments in common areas such as cafeterias or auditoriums, or where desk space is limited
- Customizable paper label insert that can be locally printed for the programmable line and feature keys
Versatile display options
The Cisco IP Phone 7861 features a 3.5-inch monochrome LCD display, offering clear and crisp visuals. With support for multiple languages including Arabic, English, French, and Spanish, it ensures a user-friendly experience for a global workforce.
Enhanced call management
Equipped with 16 programmable buttons, the Cisco IP Phone 7861 streamlines call operations such as Call Forwarding, Call Hold, Call Transfer, and more. Its comprehensive call services and indicators for headset, speakerphone, and voice messages enhance user efficiency and productivity.
Robust connectivity and security
This model supports Power over Ethernet (PoE) and features two Ethernet ports, facilitating seamless integration into existing networks. With advanced security protocols including IEEE 802.1X, and support for multiple VoIP protocols, it ensures secure and reliable communication.
