Account and Website Issues

How can I make changes to the details on my account?

You can change the details on your account at any time in My Account. To make changes to your password, email address, delivery address or payment method, follow these simple steps:

I've forgotten my password, how do I reset it?

If you've forgotten your password, it's really simple to get back into your account.

I'm having trouble accessing/using your website

There are number of things to try if you are having issues accessing, or using the site correctly.

I'd like to close my account, what should I do?

We're sorry to see you go - remember, your account is free and enables you to shop easily without having to enter your details each time. Also, your account offers regular newsletters and you're able to take advantage of the exclusive discounts and promos on site.

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