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FAQ
Contact Us

Contact Us

How can I contact the customer care team?

If you do need to contact us, we're here 5 days a week, Monday to Friday, 9am to 5pm.

Do you have Live Chat?

You can Live Chat with us during business hours by clicking the green speech bubble icon on the bottom right of our website.

How can I contact my account manager?

Please get in touch with us using the website customer contact form, and we will forward your request to the correct account manager. You also use the live chat function.

Do you have a phone number?

Online is what we do best at Stone Group as this way, we can best handle your customer care enquiries.

How do I log a complaint?

Sorry to hear you have had an issue, if you would like to log a complaint please contact our customer care team