Repairs, Upgrades and Warranty

My device has stopped working

Please contact our technical support team on 01785 786783, or email [email protected]

Have your device at the ready, and they can help trouble shoot via remote assistance as well over the phone and via email.

If I buy parts from you, can you upgrade my device? 

I am sorry but this not a service we currently we offer.

Business customers should contact their account manager for help.

How long will my repair take?

Your repair will take up to 10 working days. If there are any issues with your repair, a member of the team will be in touch to discuss this with you.

My machine is out of warranty, do you offer a chargeable repair service?

Please contact our <a href="/contact-us">Technical Support Team</a> for more advice on this.

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